Last updated: 16 July 2026. This is the policy shared with every learner at enrolment. It applies to www.cokonet.com, operated by Cokonet Technologies Private Limited, Trivandrum, Kerala, India. The policy in force at the time of your enrolment is the one that applies to you.
This policy sets clear, measurable and fair standards for learner participation, academic performance, professional conduct, financial obligations and eligibility for placement support at Cokonet Academy. It exists to keep every programme consistent, fair and transparent.
It applies to all learners enrolled in any Cokonet Academy training programme, including classroom and offline programmes, hybrid or blended programmes, and placement-linked training programmes. It is effective from the date of enrolment and remains applicable until course completion and closure of placement support, where applicable.
Learners are expected to maintain:
Attendance is tracked using official academy systems, and any planned leave must be informed in advance through the designated cohort communication channel. Not meeting the attendance requirement may result in loss of placement eligibility and withholding of course completion certificates.
Submission of all graded assignments is mandatory. Late submissions are graded as follows:
All capstone projects are mandatory and are assessed using predefined rubrics.
Any form of academic dishonesty may result in zero marks, disciplinary action and loss of placement eligibility.
Violation may result in zero marks, disciplinary review and disqualification from placement support.
Learners are required to maintain respectful and professional behaviour, follow trainer and academy instructions, and refrain from mobile phone usage during sessions unless permitted. Please also note that CCTV surveillance is active on academy premises, and any damage to academy assets caused by negligence will be chargeable.
Fees must be paid strictly as per the agreed payment schedule. Pending dues may result in restricted access to classes, blocking of assessments or placement activities, and withholding of certificates.
Server fees (where applicable, including SAP programmes) are separate and must be paid based on monthly or access requirements. The server validity period will not be extended, regardless of usage or non-usage during the allotted time.
Learners are eligible for a 100% refund within 7 calendar days of enrolment or batch commencement, whichever is earlier, provided the eligibility conditions are met. Full details, exclusions, instalment terms and the request process are set out in our Refund policy.
Instead of a refund, a learner may request a batch transfer (subject to availability), a course upgrade or downgrade (if applicable), or a freeze and resume option (if permitted for the programme). Each learner is eligible for one batch or course transfer only. A mandatory discussion with the designated Learner Experience Personnel is required, and 100% clearance of pending fees is compulsory before approval. Transfers are subject to batch availability and trainer scheduling, and access to a new batch will not be granted until all dues are cleared.
Course completion certificates are issued only after successful completion of all academic requirements and clearance of all financial dues. Certificates may be withheld in case of policy violations or non-compliance.
Placement support (up to 6 months post course completion) is provided only if all of the following conditions are met:
Learners who take part in the placement process without intent to commit, or who decline an offer letter, will be excluded from further placement assistance. Placement support is facilitative in nature and does not guarantee employment.
By enrolling, learners consent to the collection and use of their attendance records, assessment scores, session recordings, portfolio data, and profile information including the learner's image, solely for academic tracking and placement support, in compliance with applicable data protection norms. See our Privacy policy for how we handle your data.
Cokonet Academy commits to the following service levels:
Learners may raise academic or operational concerns through the official support and escalation channels shared during onboarding, and all grievances are addressed as per the defined timelines. Grievance email: ceooffice@cokonet.com.
For any query related to your learning, connect with us at support@cokonet.com. For fees and refunds, write to finance@cokonet.com.
Cokonet Academy reserves the right to modify, amend or discontinue this policy at its discretion. Any revisions are communicated through official channels and are binding on all learners. The policy applicable to you will be the one in force at the time of your enrolment.
By enrolling at Cokonet Academy, you acknowledge that you have read, understood and agree to comply with this Training and Placement Policy, and that placement support is conditional upon meeting all the requirements outlined here.
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